Privacy Policy

1. Introduction

DualMaker.com ("we," "us," "our") provides web and mobile applications designed for managing Dual Meets, specifically for use by coaches, athletes, or their parents. We are committed to protecting your privacy, and this Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

Personal Data

We collect personally identifiable information, such as your name, email address, and any other information you voluntarily provide when registering for an account on our site or participating in activities related to DualMaker.

Derivative Data

Our servers automatically collect information such as your IP address, browser type, operating system, access times, and the pages you view before and after accessing our site.

3. Use of Your Information

We may use the information collected about you via our site to:

• Create and manage your account.
• Communicate with you regarding your account or orders.
• Facilitate user-to-user communications.
• Enhance the efficiency and operation of our services.
• Monitor and analyze usage and trends to improve your experience.
• Notify you of updates to our services.
• Perform other business activities as necessary.

4. Disclosure of Your Information

We do not sell, rent, or lease your personal information to third parties. We may share your information with third parties only to help us provide our services to you, such as sending emails, analyzing data, and providing customer support.

5. Security of Your Information

We implement administrative, technical, and physical security measures to help protect your personal information. However, please be aware that no security measures are perfect, and no method of data transmission can be guaranteed against interception or misuse.

6. Policy for Children

Under 13: We do not knowingly solicit or collect information from children under the age of 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will delete it as quickly as possible.

Under 16: For athletes under 16, a parent must be the account owner and manage the account on behalf of the athlete.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices or for legal, operational, or regulatory reasons.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: support@dualmaker.com

9. Data Subject Rights

If you are a registered user or subscriber, you may update your Personal Data by logging into your account and updating your profile. Depending on your jurisdiction, you may have additional rights under applicable data protection laws, including:

• Right to Access: Request access to the personal information we hold about you.
• Right to Know: Request information about the categories of personal information we collect and the purposes for which it is used.
• Right to Opt-Out: Opt-out of the sale or sharing of your personal information with third parties.
• Right to Deletion: Request the deletion of your personal information.
• Right to Correct: Request corrections to any inaccurate personal information.
• Right to Object: Object to the processing of your personal data.
• Right to Data Portability: Request your personal data in a portable format.
• Right to Lodge a Complaint: File a complaint with a supervisory authority.

Please note that these rights are not absolute and may be subject to exceptions under applicable law.

10. Third-Party Use of Cookies and Other Tracking Technologies

Some content or applications on our site may be served by third parties. These third parties may use cookies or other tracking technologies to collect information about you. We do not control these third parties tracking technologies or how they may be used.

11. How We Use Your Information

We use your information to:

• Present our website and its contents to you.
• Provide information, products, or services that you request.
• Notify you about your account and any updates.
• Enforce our rights and fulfill our obligations arising from contracts between you and us.
• Notify you of changes to our services.
• Allow you to participate in interactive features.
• Provide customer support and improve our services.

12. Your State Privacy Rights

Residents of certain states, including California, Colorado, Connecticut, and others, may have additional rights regarding the use of their personal information. These rights include:

• Right to Confirm: Confirm whether we process their personal information.
• Right to Access: Request access to personal information and deletion of certain personal data.
• Right to Correct: Correct inaccuracies in personal information.
• Right to Data Portability: Request data in a portable format.
• Right to Opt-Out: Opt-out of data processing for targeted advertising, sales, or profiling.
• Right to Restrict Processing: Restrict or limit the processing of sensitive personal data.

To exercise any of these rights, please contact us at the provided email.

13. California Notice at Collection

California residents have specific rights regarding their personal information. At or before the time of collection, you have the right to receive notice of our practices, including the categories of personal information to be collected, the purposes for which such information is collected or used, whether such information is "sold or shared," and how long it is retained.

• Sensitive Personal Information: We do not collect sensitive personal information.
• Sale or Sharing of Personal Information: We do not sell your personal information or share it for cross-context behavioral advertising.
• Retention Period: We retain your personal information for as long as necessary or permitted by law, even after you close your account.

If you have any questions or need to exercise your rights, please contact us at support@dualmaker.com.